Doctors submit Requisitions for Tests to be performed on Patients. Doctors may consult out of multiple Practices.

Fields

• Title: The title by which the Doctor is addressed
• First Name: The first name or initials of the Doctor
• Last Name: The last name of the Doctor
• Picture: You can select a picture of the Doctor from your computer and upload it. Optionally, select an icon for the Doctor. If you do not have either, you may ignore this requirement.
• Tabs
  • General: General information related to the Doctors profile
  • Pricing: Pricing information in relation to each Subsidiary
  • Practices: The Practices, operating hours and contact information
  • Special Rules: Any special rules which the Doctor might have in relation to test results
  • Reminders: Reminders for special occasions or meetings
  • PRO: Activities such as marketing and visitations from a public relations officer
  • Portal: Portal access configuration
  • Statistics: Doctor statistics

• HPCSA Number: The HPCSA number of the Doctor
• Discipline: The area of specialisation
• Previous Clinical Results: If the Doctor does not require previous (cumulative) patients results to appear on the result report, choose None. If the Doctor wants every previous result for the patient to appear on the result report, choose Always. If the Doctor only wants results which are critically abnormal to show previous results, choose Panic Only. Use the adjacent field to enter the number of previous results to show on the result report. We recommend 3-5 in general.
• Preliminary Results: If the Doctor and/or your organisation wants Preliminary results to be printed, select this option. Preliminary results are unsigned results.
• Cumulative Results: Select the Cumulative Results option to enable Cumulative/Previous results.

Charts:

• Forms Submitted: The number of requisition forms the Doctor has submitted each month for the last 12 months.
• Revenue Generated: The revenue generated as the result of doing work for the Doctor. Note that these figures are likely to be incorrect without properly tariffs and billing integration.

Requisitons submitted by the Doctor to Branches belonging to different Subsidiaries can be billed at different rates. Ensure you select the appropriate Tariff Sheet for the Doctors cash prices.

A Doctor may have multiple practices. Each of those Practices may be configured using the inputs found on this tab.

• Practice Number: The registered medical Practice number
• Practice/Doctors Name: The name of the Practice
• Hospital: If applicable, the Hospital where the Practice is located
• Postal Address: The Postal Address of the Practice
• Physical Address: The Physical Address of the Practice
• Route: The Route that results will be printed to
• Telephone: The Practice telephone number. Recommended international dialing format.
• Facsimile: The Practice fax number.
• E-Mail: The e-mail address where results will be sent.
• Emergency Phone: The emergency telephone number for the practice
• SMS Results Phone: The mobile phone where results will be SMS'd to
• Debtor Code: The debtor code of the Practice as found in the accounting system
• Operating Hours: Configure the operating hours of the Practice
• Doctor/Practice Mnemonic: A critically important field. Every Doctor Practice must have a unique identifier which you allocate. This Mnemonic ties requisitions, practices, lab results and other data together. Consult with THASA for further information.
• Special Instructions: Any special instructions given by the Doctor
• Paper: The paper format of the results (A5 only supported at this time)

Click the Add button once you have captured the Practice. It will then appear in the list below. You may add multiple Practices for a Doctor.

To edit an already captured Practice, click the Edit button next to the Practice.

Doctors may require Tests automatically reflexed under certain conditions. You can configure those conditions and reflex tests under the Special Rules tab.

• Department: The Department that the Test belongs to
• Test Performed: The Test that was performed
• Result:
  • CL: Select if the result of the Test was Critically Low and a Test must be reflexed
  • L: Select if the result of the Test was Low and a Test must be reflexed
  • H: Select if the result of the Test was High and a Test must be reflexed
  • CH: Select if the result of the Test was Critically High and a Test must be reflexed
• Special Instructions: Any special instructions at the request of the Doctor
• Department: The Department where the reflexed Test is found
• Automatically Add: The Test which must be reflexed

Click the Add button to add the Test to the Special Rules

Reminders such as birthdays, recurring meetings or once off calls may be set up here.

• Date/Time: The Date and Time that the reminder must take place
• Title: The Title of the Reminder
• Non-Recurring/Recurring Annually: Select as required
• Comments: Comments and information about the reminder

NOTE: This module is a work in progress

Activities carried out by the public relations officer can be recorded here.

• Date/Time: The Date and Time that the reminder must take place
• Title: The Title of the Reminder
• Comments: Comments and information about the reminder
• Reminder: The date/time when a follow up activity must take place

Doctors may be given access to view results and perform other operations via the Doctors Portal module. You must first Enable access for the Doctor.

• Username: The username of the Doctor, without the unique database identifier. For example, if your unique database identifier is MyLab and the Doctors username is johnsmith, simply capture johnsmith. The Doctor will be required to enter the full username of johnsmith.mylab when logging in.
• Password: The password that the Doctor must use when logging in.
• Validation check: Select this option once access has been approved.

Statistics are constantly tracked and monitored in THE SOFTWARE. Review the Statistics Tab to gain insight into an operational relationship with the Doctor.

• 7 Day grid: Describes the number of results where the TAT was exceeded and results unentered
• Requisitions: A one month view of the Requisition volume submitted by the doctor
• Departmental pies: A breakdown of volume by department
• Test: Enter a test to gain a month on month view of the volume of test from a Doctor